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Rated 5/5 By 75+ Clients For Fast Drying Carpet Cleaning
We are Neil & Helen, we are a local husband & wife team who have been cleaning carpets for over 13 years! Our reputation in and around Carmarthen & South Wales is incredibly important to us, meaning we truly do take pride in our carpet cleaning and are completely dedicated to achieving the best results for you and your home. We use pet & child safe carpet cleaning products and are always open and upfront about every step of the process.
By working with us, you are ensuring that you are working with a friendly, approachable, professional cleaning team whose combined expertise, knowledge and passion for their work shows in the high-quality, five-star services we provide.
Fast Drying Carpet Cleaning
One of the questions we are asked most is how long does the carpet take to dry after cleaning. Although there is no single answer to that question, generally the carpets can be walked on and ready to use immediately after we leave and usually dry within a few hours. Theres a number of ways we can achieve this such as...powerful machinery to remove as much moisture as possible, a wand technique crafted over a number of years to add a dry pass to each area with the machine, advanced products so that we don't need lots of rinse, air movers after the clean to move air around the property, our 13 years of experience also means we are able to see how much moisture is needed to be added to each carpet for optimal cleaning, and finally we provide and advice on ventilation for after we drive away. Each carpet is different, so we will always advise on each individual job.
100% Satisfaction Guaranteed
Our customers really are the heart of our carpet cleaning. We are dedicated to providing you with the highest quality carpet cleaning services and aim to deliver a five-star cleaning experience each, and every time, something reflected in the 75+ positive reviews that we have received over the years.
Because of this dedication, and our passion for providing excellent services, we offer a 100% money-back guarantee, giving you peace of mind that by using Neil & Helen for your carpet cleaning, you will receive the best experience. We back this up by our promise... if you are not happy with any of the work we carry out, we will happily re-clean for you, and if you are still unhappy, we will refund you.
Pet, Child & Baby Safe
Our regular training means we stay on top of the latest products available in the carpet cleaning world. There are so many to choose from, but we believe that over the years we have found the perfect mix of hard hitting products to give the best possible clean, coupled with being gentle enough to be 100% safe for your children, grandchildren & family pets.
Moving Home?
We understand that when you are moving out of a property, hiring a professional carpet cleaning company may not be top of your priority list, but it really should be given some consideration to ensure your landlord doesn't withhold some or all of your deposit. A quick vacuum of the carpets unfortunately will not suffice as this will not break the bond of soil and stains to the carpet, and certainly will not remove the dirt, soil, dead fibres and anything else that may be lurking at the bottom of the carpet.
Here at Robinsons Cleaning, we specialise in the deep cleaning of your carpets, and Neil & Helen will use their knowledge and expertise to ensure your home is a happy, and most importantly, healthy one.
Helping You Care For Your Carpets After We Leave
FREE 500ml Spot & Stain Remover With Every Job
Quality Over Cheap
Lounge: £59
Dining Room: £49
Lounge/Diner: £89
Double Bedroom: £43
Single Bedroom: £29
Stairs: £3 Each
Hall, Stairs & Landing: £65
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2 Bed House: £159
3 Bed House: £179
4 Bed House: £229
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1 Bedroom Flat: £129
2 Bedroom Flat: £149
3 Bedroom Flat: £169
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Stain Guard Protection: Optional 50%
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CURRENT OFFER: 3 Rooms Cleaned For The Price Of 2
Minimum Charge: £100
DIY Vs Professional
We understand that it can be tempting to hire a DIY machine instead of choosing a professional carpet cleaning company. I have put together a list of 14 reasons to choose a professional carpet cleaning company.
Why You'll Love Our Carpet Cleaning
and why your neighbours already do!
Be Proud Of Your Home - We leave your home beautifully fresh & the envy of your friends
Carpet Embarassement Gone - Removing unsightly stains & nasty odours
Excellent Reputation - Meaning we really go the extra mile to make you happy
Be Delighted Or Don't Pay - 100% Money Back Guarantee
Keep Carpets Fresh After We Leave - FREE bottle of stain remover
Quality Over Cheap - A Professional thorough deep clean (NCCA & Woolsafe Recommended)
Hygienically Clean Carpets - Nasty bugs & bacteria...GONE
Enjoy Carpets Same Day - FAST drying times
Peace Of Mind Carpet Cleaning - Safe For Pets, Children & Babies to play on
NO Supermarket DIY Machine - A Deeper & far more exhaustive deep clean
Highly Recommended - 75+ 5/5 Online reviews
Real Carpet Care - No nasty carpet cleaning chemicals causing damage
Save You Money - You'll not be calling us back in no time to clean again!
Trained To The Highest Standard
Trusted For Carpet Cleaning Throughout Carmarthen
Amazing Carpet Cleaning Results
Our Recent Work
11 Ways To Help Choose The Right Professional Carpet Cleaning Company
1. Training
It’s a common misconception that anyone can start a carpet cleaning business by simply buying a machine, get some flyers delivered and start cleaning carpets. This couldn’t be further from the truth! There are many things that can go wrong with carpet cleaning such as carpet warping, shrinking, colour bleed & migration, over wetting & mis calculation of pH levels leading to the carpet going brown after cleaning! There are many carpet cleaning courses available out there on the market, and it is vitally important that you choose someone that has had some degree of training to ensure these risks are kept to a minimum.
2. Professionalism
From the moment the phone is picked up to the moment, to the way a quote is sent and you are treated as a client, these are all key indicators of how both you and your property will be treated during a carpet clean. Professional carpet cleaning businesses do not treat the work as simply carpet cleaning, but as offering a high quality experience for the client.
3. Experience
Whilst everybody starts somewhere, it’s important to consider that a carpet cleaner with more experience will be able to spot dangers and issues before they arise more so before a new carpet cleaner. Training courses are great and vital to the service, but personally I have learned so much from previous experiences since 2012 when I started cleaning carpets, and constantly learning to this day.
4. Reviews
It’s very easy for a carpet cleaner to say that they are the best in the area, and that they are 5* rated, but there’s no better way to prove this than social proof! Reviews on trusted websites such as Facebook, Google & Trustpilot showcase real experiences, whether good or bad, and can be a real indication of whether a carpet cleaning company should be trusted or not.
5. Machinery & Equipment
A massive warning sign that a carpet clean will be sub standard is when a company doesn’t say what machinery they are will be using in your home, often meaning they will arrive with a diy machine, or a rental machine (often contaminated with pet urine from the previous renter) that then gets causes cross contamination in your home. A professional carpet cleaning machine will generally not clean the carpet itself but with a wand attached, whereas the lower quality machines are similar to upright vacuums that scrub and suck at the same time which does not make for a professional clean!
The machine used should be used as a high powered vacuum and rinse agent to ensure that the carpets are left pH neutral, and that there is hardly any moisture left in the carpets at all. These are called hot water extraction machines, and can not be purchased from a local supermarket
6. Products
It’s vital to understand that there is not just one carpet cleaning product that will ‘clean’ carpets. A professional carpet cleaning company will have an armoury of 20-50 different cleaning products on the van to deal with different soil types, soiling levels, carpet construction, fibre type, and even method of cleaning. On average, for a domestic carpet cleaning job, we use around 5-10 products. These consist of a prespray for preparation of the carpet (which is sometimes boosted with an oxidising agent), a rinse in the tank, a deodoriser, and a handful of spotters depending on the issue at hand.The machine used should be used as a high powered vacuum and rinse agent to ensure that the carpets are left pH neutral, and that there is hardly any moisture left in the carpets at all. These are called hot water extraction machines, and can not be purchased from a local supermarket
7. Insurance
This goes without saying that any company needs to have full insurance to cover not only the item that they are working on specifically, but also items in your home for everybody’s peace of mind
8. Price
If comparing quotes from other carpet cleaners, make sure you are comparing like for like. There are companies offering their work for cheaper, but this often because of a whole number of reasons, but the result is more often the same - a sub standard clean that will more often than not create more problems than it solves and leads to a professional carpet cleaner being hired further down the road.
The machine used should be used as a high powered vacuum and rinse agent to ensure that the carpets are left pH neutral, and that there is hardly any moisture left in the carpets at all. These are called hot water extraction machines, and can not be purchased from a local supermarket. We prefer to offer high quality over cheap service.
9. Cleaning Method
Hot water extraction is the preferred process of carpet cleaning as recommended by the National Carpet Cleaners Association, IICRC & Woolsafe (all of which I have been trained by) This means that there a number of steps that need to be followed before the machine is even turned on! A machine purchased or even rented from a superstore will NOT provide a carpet clean of a high standard enough to be able to call it a professional clean. A professional company will also be able to provide low moisture cleaning, generally reserved for commercial properties that require a faster turn around time. This is carried out by rotary machine and more suitable for regular office cleans for example.
10. Guarantee
Carpet cleaners should be so confident in their ability to provide you with a high quality service that they are able to back it up with a promise. Generally this is a 100% money back guarantee that if you are not happy with any element of the work carried out, they will re-clean for free, and if still not happy, they Will refund your money 100%. If a company is not offering this, you must ask why not!
11. Recommendations
When carried out correctly, carpet cleaning isn’t a cheap service, so it’s important to make the right choice. Ask any potential company for recommendations from previous clients and get their honest opinion on the company. As I mentioned before, reviews are great, but personal recommendations are better as it’s a more human interaction, often with more information and private.
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How long does the carpet take to dryDrying time of a carpet depends on a number of factors so unfortunately there is not one answer that fits all. Drying time depends on the type of carpet, amount of soiling, atmospheric conditions and amount of airflow. We are happy to advise on this during our survey Generally speaking you can walk on the carpet straight away after cleaning.
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How often should I have my carpets cleanedWe are happy to give your carpets a free survey, and advise what level of cleaning is necessary if any. For a home with young children, and pets, we advise a deep clean every six months, for a property with an elderly couple and less foot traffic, 12-18 months may be more suitable. Many of our clients choose a maintenance package whereby they may have a deep clean every 12 months, and a low moisture clean every 6 months
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Will you move our furnitureYES We are happy to move non breakable furniture before cleaning (NOT ALLOWED TO MOVE TELEVISIONS DUE TO INSURANCE). It is recommended that the client remove as many small objects from the cleaning area as possible. We can then move the larger bits and pieces. We use furniture sliders to prevent furniture causing friction damage to a carpet when moving larger items.
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Will my carpets shrink after cleaningHighly Unlikely We treat each carpet individually in the cleaning process. Shrinkage of a carpet is caused by too much moisture in the carpet making the fibres swell up. We undertake a set of measures to prevent this such as less moisture, more passthroughs and additional drying. On the rare occasion that shrinkage occurs to a carpet, it will usually 'relax' and go back to previous size upon dry.
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Will my carpets get dirty faster after cleaningNo Faster soiling is a thing of the past. This was generally caused by some carpet cleaners using older detergents in the carpet which may not be rinsed out thoroughly. This left them sticky and thus attracted soil. Here at Spring Clean, we use biodegradable solutions that does not leave a sticky residue.
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When can I put my furniture back on the carpetWe recommend a few hours, however to assist in the process, we place your furniture on foam blocks or foil pads to further protect your carpet post cleaning. This also ensures that an airflow is available which wouldn't be if furniture was placed straight back on the recently cleaned carpet.
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Will all stains be removedAt Robinsons Cleaning, we aim for 100% stain removal, which we often achieve, however, sometimes a stain may have already caused permanent damage by the time we reach it. No guarantee can be made that any particular stain will be removed. Some stains permanently damage the carpet fibres and no amount of specialist cleaning will reverse this. During our free survey, we always make our clients aware of the results they can expect on the marks
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Is the cleaning process pet & child safeAbsolutely Yes Health and safety is of paramount importance in the cleaning industry. Our cleaning solutions are tested for their effects on the environment and occupants of areas in which they will be used. We recommended that children and pets stay off of a damp carpet until it is completely dry, this will help prevent slip and fall hazards as well as tracking in fresh soil.